Based on the App Store reviews, here are 3 cons and 3 pros of the app: **Cons:** 1. **Poor customer support**: Users report difficulty getting help with issues and misunderstandings. 2. ** Limited functionality**: Some users find the app's features restrictive and lacking in depth. 3. **Crashes and bugs**: Several users experience frequent crashes and errors, affecting overall usability. **Pros:** 1. **Easy navigation**: Users praise the app's user-friendly interface and simple navigation. 2. **Accurate diagnoses**: Reviewers report getting accurate and helpful diagnoses from the app's professional team. 3. **Convenient**: Users appreciate being able to consult with doctors remotely and receive timely advice. Note: Review excerpts are condensed for brevity and accuracy.