My Airtel Africa
OS :
Version :1.3.22
Size :147.10Mb
Updated :Dec 14,2022
Developer :Airtel Africa
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Here are three topics that users may discuss about the "My Airtel Africa" app, turned into questions: 1. What features do you like most about the app's mobile recharge and bill payment system? 2. How easy or difficult is it to manage your Airtel Africa account and track your usage with this app? 3. Have you experienced any issues with the app's customer support or troubleshooting process?
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Pros and Cons from users' feedback
Based on the user reviews of the "My Airtel Africa" app on the App Store, I've analyzed the common pros and cons. Here are the results: **Pros:** 1. Easy account management, with clear layout and simple navigation features. 2. Convenient bill tracking and payment options, reducing financial stress. 3. Helpful customer support team, swiftly resolving technical issues. **Cons:** 1. Inconsistent app performance, with frequent crashes and slow loading times. 2. Limited features, with some users hoping for more comprehensive updates. 3. Security concerns, with a few users reporting suspicious login attempts. Please note that these conclusions are based on the available user reviews and may not reflect the full range of opinions on the app.
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Description
MyAirtel App will allow you to manage everything related to your Airtel connection on your fingertips. Prepaid - Recharge any Airtel number. - Buy Data Bundles for any Airtel Number or MiFi. - Check Balance and internet usage. - Buy international roaming packs. - Subscribe and Unsubscribe to CRBT and other VAS services - Pay using your Airtime, Airtel Money, Credit or Debit cards. - SIM Upgrade. - Scratch Card Recharge Postpaid - Check and Pay your postpaid bills - Manage or upgrade your postpaid plan - Check data balance & unbilled amount - International roaming. Airtel Money: - Recharge, Buy Bundles & Pay Postpaid Bills. - Send Money to Airtel Money or other Mobile Money wallets. - Scan QR and Pay for Goods and services. - Pay Utility Bills, School fees & Government services. - View Balance & Profile. - View transaction history. - Withdraw Cash using Agent or ATM. - Set & Reset PIN. - Change or Set Secret word & Alternate Number. - Search & Navigate to any Airtel Shops.
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Comments (5)
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  • M
    By MalkudiOct 29,2020
    As a mifi user this app is very good for me, I can view the data balance and make payment when due. I’ll just want to see future versions have low data notification, and for Airtel to improve their network service, which has been poor this past few weeks (hence why I’m rating it with 4/5 stars)
  • J
    By Jasminestargirly900Apr 26,2021
    Goodmorning I”d like to make a complaint about the quality of service which is very poor. I cannot access a customer service agent. Not sure if that department has been scrapped and if so, I haven’t been given a platform that addresses my complaint. I have issues with loaning credit. I do not or have never applied for credit loan yet in recent times, I am being given credit and then it is taken away when I recharge. How do I stop this in-necessary credit billing system. It is very wrong and bother on stealing from your customers.
  • Y
    By Ya ShafeeFeb 6,2020
    I left mtn for airtel due to poor service in connection and all. Unfortunately, same is happening with airtel now, I call and the other person doesn’t hear a word I’m saying or we both can’t hear each other or it’s all badly scrambled and all of these, you still get charged. Internet connection at its worst also since around Dec 2019. At times my phone won’t ring ones for like an hr and by the time the first call comes in later, they start asking why was my line off. Doesn’t make sense to be very honest. Hope you find sense in these and make or your errors.
  • S
    By Speedy LockAug 20,2021
    Everything about everything
  • U
    By Uncle ShadyApr 16,2020
    Whenever I try making an Airtel money payment it’s always telling me “could not connect to server, try again later” but then I get a text message saying that the transaction was successful? When I started using the app I tried 2 times to send money to someone and both times it told me same thing, but it deducted the money both times.. please fix this issue as a matter of urgency.. too afraid to use it regularity.
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