After analyzing the users' reviews of the Sprint Care app, here are three cons and pros: **Cons:** 1. "Outdated and glitchy app, often crashes and doesn't sync well with devices." 2. "Lack of customization options for notification settings and reminders." 3. "Poor customer support, long wait times and unhelpful representatives." **Pros:** 1. "Easy-to-use interface makes it simple to track and manage account details." 2. "Helpful features like bill tracking and payment reminders prevent missed payments." 3. "Robust technical support resources, including FAQs and troubleshooting guides." Note: The word limit for each item is 15 words, as requested.