For all those having login issues, make sure your password does not contain any special characters aside from $, @, and/or !. Not sure why the made the app like this, especially since the pokemon trainer club doesn't have this issue, but that is what I got from support. After changing my password and making sure it didn't have special characters other than those, I was able to login without issue.

First off, I had no idea this app existed until I was trying to receive a pokemon from a distribution. After trying to figure out how to get the pokemon for a bit an employee informed me of the app. I have very limited data and the free internet wasn’t good enough to even load the app store. I went home to try and figure it out. After downloading the app, I set it up with my trainer account and it asked to read the updated terms of service. There was a box to check accepting to receive e-mail notifications from pokemon. I intentionally did not check this box as I absolutely do not want them sending e-mails to me as I already use other methods of keeping track new and upcoming events. A message came up telling me that receiving these e-mails is required to use the app. At this point I decided I would just use it for the one distribution and the get rid of the app because I didn’t want to deal with that. I then found out that I had to use the location services on my phone to get the ...

This app is horrible. I had to reset my trainer club password because the app locked me out of my account (thought my account didn’t exist) and when I finally get all that done and head to GameStop the app wouldn’t operate. It couldn’t figure out I was in the building. From other reviews and forums this app was horrid from day one but I wanted the toxtricity event so against better judgement I get the app only for it to fail multiple times in a row. I pray gamefreak doesn’t use this format for their events anymore and removes this app as it basically functions as a poor mans pokemon snap (barely). I’d rather have my events done through internet or cards preferably both so those who don’t have access to physical locations for cards can still get events via internet. Please destroy this app?

I was a little hesitant on using after reading the reviews, but Pokémon is something I always gotta be a part of, so I tried the app. To be honest, the log-in is not a problem. Just follow the steps, and you’ll be good. It just needs you to sign into your Pokémon Trainer account on the Pokémon website, then approve the terms and conditions. After all that, Pokémon Pass will allow you to sign in and receive the rewards. That’s all, and it didn’t take me long to figure that all out. Hope you all enjoy the rewards from Pokémon Pass!

I had no problems logging in, but it seems tons of other people are. Currently, it might be luck of the draw if you actually get to login or not. I’d recommend trying, and if it doesn’t work, keep the app and wait for a fix to be released. There’s not a ton of content you can get right now, so you aren’t really missing much if you can’t login right now.