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SeatGeek - Buy Event Tickets
OS :
Version :13.8.0
Size :67.42Mb
Updated :Oct 26,2022
Developer :SeatGeek, Inc.
Ask AI
You can ask the AI some questions about the app
Here are three topics that users may discuss about SeatGeek, turned into questions: 1. How do you compare SeatGeek's ticket prices to other ticketing platforms? 2. What are the pros and cons of using SeatGeek's Deal Score system? 3. Have you ever had any issues with SeatGeek's customer service or ticket delivery?
Q1How do you compare SeatGeek's ticket prices to other ticketing platforms?Ask AI
Q2What are the pros and cons of using SeatGeek's Deal Score system?Ask AI
Q3Have you ever had any issues with SeatGeek's customer service or ticket delivery?Ask AI
Ask AI
Pros and Cons from users' feedback
Based on the users' reviews of the SeatGeek app, here are three pros and three cons:
Pros:
1Easy to use interface makes finding and buying tickets a breeze.
2Great selection of events and seats, always find what I'm looking for.
3Love the price alerts and notifications, never miss a good deal.
Cons:
1Occasional glitches and errors make it frustrating to navigate.
2Some users report issues with customer service and refunds.
3Fees and service charges can add up quickly, making it expensive.

Note: The reviews are subject to change and may not reflect the current experience of using the app.
Based on the users' reviews of the SeatGeek app, here are three pros and three cons: **Pros:** 1. "Easy to use interface makes finding and buying tickets a breeze." 2. "Great selection of events and seats, always find what I'm looking for." 3. "Love the price alerts and notifications, never miss a good deal." **Cons:** 1. "Occasional glitches and errors make it frustrating to navigate." 2. "Some users report issues with customer service and refunds." 3. "Fees and service charges can add up quickly, making it expensive." Note: The reviews are subject to change and may not reflect the current experience of using the app.
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Description
SeatGeek is the smartest way for fans to buy, sell and transfer tickets you can trust, no matter what you’re a fan of. Whether you’re searching for sporting events or sold out concerts, summer festivals or Broadway shows, we provide the tips and tools, like Deal Score and a Buyer Guarantee, to make your live event as memorable as possible. Find the right seats, at the right time, for the right price. After all, we’re fans, too. Features: Fan first Track your favorite teams and artists to be the first to know everything you need to know Sell or transfer tickets in just a couple taps Get a ticket and get in with a couple of taps. Simple. Value We do our best to match or beat what the other guys are offering for the same tickets We keep our fees low so you can get tickets to the things you love without breaking the bank Tell your friends about SeatGeek and when they buy their first tickets, you’ll both get credit toward future events. Innovative Deal Score rates every available seat based on price, section, visibility and more Rally provides all of the information you need to get there, get settled and get hyped, all from the same screen as your ticket From buying and selling to tracking and transferring, get it done on any device Trustworthy If something goes wrong, like your event gets canceled, we’ll give you your money back, or better See exactly what your View From Seat will be before you sit Search tickets with the fees already included, so you won’t be surprised when it comes time to pay for them CONNECT: Website – seatgeek.com Facebook – facebook.com/SeatGeek Twitter – twitter.com/SeatGeek Contact Us – seatgeek.com/contact
Comments (5)
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  • N
    By Ninagirl73Feb 4,2019
    I’ve used SeatGeek 4 times now and the first three purchases I had zero issues. This past time I bought tickets for an NBA game and when I got to the entry gate they scanned my tickets and it kept saying “Not Found” (totally embarrassing and nerve wracking b/c I thought I got scammed). I had to call Seat Geek and talk to the help desk. After about 20 minutes or so we were finally able to get into the game (only 5 minutes left in the 1st qtr ?). Although my issue was ultimately resolved this was certainly disheartening to say the least, as it was mine and my son’s first ever NBA game and we ended up being late b/c of it. I will say that one thing I really like about SeatGeek is that they can show you the prices with the fees so you know exactly what you’re paying before you go through the checkout process. I’m hoping this was a one-off with the app and not a repeat thing.
  • S
    By Spc517May 10,2022
    Worst Customer Service Ever I purchased tickets for a Yankees game, 10 weeks in advance. The tickets were not delivered. I clicked to “accept” the tickets, but was told the tickets were be delivered within 1 week of the game. Later, during that 1 week window I tried multiple times to download the tickets, each time receiving an “error message”, saying “check back later”. 24 hours before the game, I got increasingly nervous and reached out to customer support. It was extremely hard to get ahold of them, but finally connected with someone over chat. The person was quite unresponsive and unhelpful. The person ultimately said she would reach out to the seller to “resend the link”, and promised to call me once accomplished. The next day, still not having heard from the service rep, I contacted them again. They tersely said that because I clicked to accept the tickets 9 weeks ago, they assumed I had them and thus they would help no more. Incensed, I retorted that I still did no...
  • k
    By kaliber_Sep 8,2021
    DO NOT BUY TICKETS FROM SEATGEEK. I bought tickets for an event that was rescheduled for a day earlier due to COVID, it was switched to an outdoor venue. I couldn’t attend the new date, and assumed I would get refunded because I had gotten a credit right away in 2020. Nope, found out I don’t even technically own my tickets yet, and I shouldn’t expect to receive them via email until 24-48 hours before the event. The only way to get my money back is to resell them on their marketplace, which I can’t do until I get them emailed to me… 24-48 hours before the event. Absolutely ridiculous. As soon as my event was rescheduled, I tried contacting customer service, but there is absolutely no phone number to call anywhere. I had to send them an email, then got an auto response that they are receiving a high volume of emails and will respond ASAP. Over a week later, I received ANOTHER auto-response that they are busy. I have yet to be in contact with somebody about what happens if I can’t sell t...
  • g
    By grayd187Aug 3,2019
    When a concert came around that my daughter wanted to go to, I jumped on buying tickets bc I didn’t want them to sell out. I found just a few seats available, and they were expensive ($150ea) but I figured it was because they were about to sell out. Little did I know, I was buying a promise to get tickets once they were ACTUALLY on sale. Once they were on sale officially, I was able to buy better seats on ticketmaster for $50 each. I couldn’t get my money back from SeatGeek (I tried about an hour after buying them and realizing they weren’t “real” tickets yet) so I had to repost them for sale, but now they were worth way less and I got back a fraction of what I spent, and had to wait for almost three months to sell them. I am giving this app and website a low rating because they do not make it clear that you are buying tickets that don’t exist yet, and I have to suspect this is on purpose. The app itself seems decent, but I feel I was conned into buying tickets that weren’t on-sale ye...
  • b
    By banksyjzNov 29,2021
    I’ve had the run-round from SeatGeek going on for about a year now. Originally bought tickets to see Motley Crue and bought tickets for all my friends through the app. Show got cancelled and SeatGeek gave me a credit back. Couldn’t do a refund. This was frustrating at first, but there was still another show we were interested in seeing. I went to buy the tickets through the email saying my credit had been applied and as long as I was using the same email address the credit would be applied. The credit was never applied. I called customer service and spoke to a manager who informed me there was nothing they could do, except buy tickets to another event and try to sell them. Terrible customer service. Anyways, finally get around to another show I want to see, Falling in Reverse, bought as many tickets as I could fit in my credit because of you don’t spend as much as they credit you back, the rest goes to SeatGeek. I had $550 so I bought 7 tickets. I just looked at how much 7 tickets woul...
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