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SmarTrip
OS :
Version :2.0.131
Size :102.81Mb
Updated :Sep 6,2022
Developer :Washington Metropolitan Area Transit Authority
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Here are three topics that users may discuss about the SmarTrip app, turned into questions for you: 1. How does SmarTrip's fare calculation system compare to other public transportation apps? 2. Are there any specific features or tools within SmarTrip that you find particularly useful or innovative? 3. Have you experienced any issues with SmarTrip's payment processing or account management?
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Pros and Cons from users' feedback
I'd be happy to help you with that! After analyzing the user reviews on the Apple App Store, here are three pros and three cons of the SmarTrip app: Pros: 1. Easy to use and navigate, with a clean and intuitive interface. 2. Accurate and reliable tracking of public transportation, including real-time updates. 3. Convenient payment option, allowing users to easily top up their SmarTrip cards. Cons: 1. Limited availability of routes and transportation options in certain areas. 2. Some users experienced issues with the app's GPS tracking and location accuracy. 3. Customer support can be slow to respond to issues and concerns. Please note that these are general summaries based on the user reviews, and individual experiences may vary. If you'd like me to provide more information or clarify any points,
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Description
Download the SmarTrip® app to pay for Metro and other public transit services in the Washington, DC area. Whether you're a new rider or a regular commuter, having SmarTrip® on iPhone or Apple Watch is the safer, more convenient way to pay. IT'S TAP and GO TIME! With SmarTrip® on iPhone you can: - Add a new SmarTrip® card to Apple Wallet for a tap-and-go experience on Metro. (If you already have a SmarTrip® card, you can move it to Apple Wallet in seconds without adding a new card.) - Pay for any rail or bus trip using your iPhone or Apple Watch. Anywhere SmarTrip® is accepted! - Check your balance, add money, or set up Auto Reload. You'll never have to use a fare vending machine again! - Manage your account, check SmartBenefits, or register a card. - Buy money-saving unlimited transit passes anywhere, any time. - Pay for parking at any Metro-operated facility. With SmarTrip® in your Apple Wallet, your iPhone or Apple Watch is your new way to pay, anywhere SmarTrip® is accepted in and around DC!
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Comments (2)
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    By Scottsman2123Aug 4,2022
    I can understand and even get behind using my phone to process all metro needs but there was no warning that I wouldn’t be able to use my metro card once I registered it with the smart trip app. I would still like to be able to use my card in the event my phone died or was lost and all I had was the card. This app/system doesn’t seem flexible enough for day to day use. It’s not user friendly in my opinion as I couldn’t quickly locate the add value option or easily pull up the card scanner on my phone. We’re I able to have the option to use my physical card or the app when using metro I think the experience would be better and quick options from the screen to add value or pull the card scanner to my phone would also improve user experience.
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    By Paul Nolan lllApr 27,2022
    I’ve largely enjoyed my experience with the app. I have a few small suggestions that would improve my experience. First, under Account Settings, update the Suffix field to include “III”. I’m the third, but the suffix options are currently limited to “Jr.” and “Sr.” Second, the app needs some layout adjustments. On newer iPhone models, the app layout runs too close to the top and bottom of the screen. For example, after clicking on the Trip Tools tab, the search bar at the top collides with the iPhone notch and iOS elements (time, battery and wifi icons). Similarly at the bottom of the screen, the iPhone home bar cuts right across the four tabs at the bottom. This makes the tabs nearly illegible and hard to click on. Please consider these UI improvements! Thank you.
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