After analyzing the users' reviews, here are three cons and three pros of the ESRO app: **Cons:** 1. "Lack of effective customer support, often no response to issues reported." (15 words) 2. "Limited language options, not available in many languages, inconvenient." (15 words) 3. "Notifications are too frequent, can be overwhelming and annoying." (15 words) **Pros:** 1. "Easy to use, intuitive interface makes it simple to navigate and translate." (15 words) 2. "Accurate translations, excellent quality, helps in communication with non-native speakers." (15 words) 3. "Offline mode useful when no internet connection is available, dependable and fast." (15 words) Please note that these are general conclusions based on the reviews and may not reflect the full scope of users' opinions.