Based on the user reviews, here are three cons and three pros, with 15 words or less for each: **Cons:** 1. Users criticize the app for frequent bugs and crashes, leading to frustrating experiences. 2. Many users report poor customer support, with long response times and unhelpful assistance. 3. Some users dislike the app's cluttered interface, making it difficult to find desired features. **Pros:** 1. Users praise the app for its ease of use, allowing them to control their smart devices with ease. 2. Many users appreciate the app's ability to group devices, making it simple to manage multiple appliances. 3. Some users enjoy the app's live video streaming feature, allowing them to monitor their home remotely. Note: These points are based on a general analysis of the user reviews and may not reflect the opinions of every user.