After analyzing the reviews, I've extracted three pros and cons of the Etoll by ICICI Bank app: **Pros:** 1. Users praise the app's ease of use and intuitive interface, making it convenient to manage their toll accounts. 2. Many users appreciate the flexibility of being able to recharge from multiple wallet options and payment methods. 3. Some customers appreciate the benefits of receiving instant toll passes and having access to toll-related updates and notifications. **Cons:** 1. Several users reported issues with account login and password recovery, citing frustrations with the app's security measures. 2. Users have expressed concerns about the app's accuracy, noting instances where they were charged incorrectly or for unauthorized tolls. 3. Some customers have criticized the app's lack of user-friendly features, such as the inability to pause or cancel memberships, leading to unwanted charges.