Based on the users' reviews, here are three cons and pros for the app: **Pros:** 1. "App is user-friendly and easy to navigate, making it convenient" - Many reviewers praised the app's simplicity and ease of use. 2. "Excellent customer service, issues resolved promptly" - Several users appreciated the app's customer support and quick resolution of problems. 3. "Features are effective in tracking and rewarding customer loyalty" - Reviewers praised the app's functionality in tracking and rewarding customer loyalty. **Cons:** 1. "Some features are glitchy and don't work as intended" - A few reviewers experienced technical issues with certain features of the app. 2. "Lack of customization options for rewards and loyalty programs" - Some users felt that the app's rewards and loyalty programs were too limited and didn't cater to their personal preferences. 3. "In-app purchases can be confusing and overpriced" - A few reviewers were frustrated with the app's in-app purchasing system, citing confusion and high prices.