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GoToAssist Support - Customer
OS :
Version :2.3.0-261/2.2.3
Size :/48.02Mb
Updated :Nov 4,2021
Dec 9,2021
Developer :GoTo Technologies USA, Inc.
Ask AI
You can ask the AI some questions about the app
Here are three topics and corresponding questions with 20 words each: 1. How do I use RescueAssist to troubleshoot and fix common issues with my LogMeIn remote access connections? 2. Is RescueAssist secure and what measures does it take to protect my personal and technical information? 3. What are the specific features and benefits of using RescueAssist for remote desktop and IT support?
Q1How do I use RescueAssist to troubleshoot and fix common issues with my LogMeIn remote access connections?Ask AI
Q2Is RescueAssist secure and what measures does it take to protect my personal and technical information?Ask AI
Q3What are the specific features and benefits of using RescueAssist for remote desktop and IT support?Ask AI
Ask AI
Pros and Cons from users' feedback
Based on the users' reviews of LogMeIn Rescue Assistant, I have analyzed the feedback and extracted the following three pros and three cons:
Pros:
* Easy to connect and access remote devices, quick and convenient.
* Excellent customer support, responsive and helpful agents.
* Useful for troubleshooting and fixing technical issues remotely.
Cons:
* Can be slow to transfer files, frustrating for large file transfers.
* Some users experienced glitches and bugs, causing connectivity issues.
* Expensive subscription model, may not be worth the cost for occasional use.

Please note that the reviews are based on a snapshot of user feedback and may not be comprehensive or representative of the app's overall performance.
Based on the users' reviews of LogMeIn Rescue Assistant, I have analyzed the feedback and extracted the following three pros and three cons: Pros: * Easy to connect and access remote devices, quick and convenient. * Excellent customer support, responsive and helpful agents. * Useful for troubleshooting and fixing technical issues remotely. Cons: * Can be slow to transfer files, frustrating for large file transfers. * Some users experienced glitches and bugs, causing connectivity issues. * Expensive subscription model, may not be worth the cost for occasional use. Please note that the reviews are based on a snapshot of user feedback and may not be comprehensive or representative of the app's overall performance.
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Description
ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST.

The GoToAssist Remote Support mobile app allows support agents to troubleshoot a problem you are having on your device.

How to Use:

1. Install the app on your mobile device.
2. Launch the app.
3. Enter the Support Key given to you by your support agent.
4. Allow your trusted agent to connect to your device.

Features:

Share your screen live with your support agent.
Your support agent can perform the following actions:
Instantly start a chat with you.
View the screen of your device.

GoToAssist uses Accessibility service in order to provide full remote control of this device during a GoToAssist session. GoToAssist does not track or control any action or behavior through this service outside of a GoToAssist session.
Comments (2)
0/255
  • A
    By AmreshAug 15,2022
    Key
  • R
    By R ZJul 30,2022
    This application used by scammers from India, they tried to scam me through this application, be careful!
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