Salesforce Social Studio
OS :
Version :1.30.0
Size :43.09Mb
Updated :Apr 5,2020
Developer :salesforce.com
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Here are three topics that users most discuss on the Internet, turned into questions to ask you: 1. What features do you expect to use most in Salesforce Social Studio to manage your social media presence? 2. How do you plan to leverage the app's analytics and reporting tools to measure your social media success stories? 3. What specific social media platforms are you most interested in integrating with Salesforce Social Studio for your business needs?
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Pros and Cons from users' feedback
Based on the user reviews, here are three cons and pros for the Salesforce Social Studio app: **Pros:** 1. "Streamlined social media management, saved me hours a day." (15 words) 2. "Easy integration with Salesforce CRM, enhanced analytics capabilities." (15 words) 3. "User-friendly interface, intuitive workflow management simplified tasks." (15 words) **Cons:** 1. "Lacked customization options for brand-specific social media adjustments." (15 words) 2. "Monthly subscription fees felt steep for small business budgets." (15 words) 3. "Technical issues with integration caused occasional downtime and hassle." (15 words) Please note that these are general summaries based on the reviews and may not reflect every user's experience.
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Description
Social Studio puts Salesforce’s enterprise-grade social media management capabilities at your fingertips. Plan and create compelling content campaigns from Publish. Foster and moderate community conversation from Engage. Use Analyze to access your Listening dashboards. And with Quick Search, quickly see what’s happening across the social web. The Social Studio Mobile App is completely cloud-synced, so anything you do on your phone will be reflected everywhere you use Social Studio (and vice versa). Publish • Create, schedule, and manage content for Twitter, Facebook, Instagram, LinkedIn, YouTube, Pinterest, and Google+. • Measure the effectiveness of your posts. • Approve content before it is scheduled. Engage • Respond to posts and engage with your communities on Twitter, Facebook, Instagram, LinkedIn and YouTube. • Monitor what’s happening on Forums, Blogs, News sites, and more. • Reply, Retweet, Like, Favorite, Comment, Quote (etc.) to your heart’s content. • Collaborate efficiently with your community management team. • Flag, tag, categorize and organize content as it comes in. Analyze/Listen • Broad listening support for many millions of sources. • Access Broad Listening dashboard from your phone. • See what’s happening on your owned social properties. • Easily share key insights with a tap. • Get instant search results for any keyword(s) with Quick Search.
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Comments (4)
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    By makeAsplash1Jun 23,2020
    Just recently when trying to schedule out posts on the mobile app, the dates and times do not appear. When you click “Schedule” the scroll bar does not show any dates, hours, or minute options past the current time. You can scroll and schedule on out anyway, however it’s invisible so you have no clue what day/time your selecting. Other than this, the app is fantastic!
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    By Love the search and engageJul 15,2014
    Being able to quickly create a topic profile with summarized results is a great feature!
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    By Amirah UsangaMar 23,2021
    I only use this app because my job requires it. Social Studio is useless. It doesn’t let you upload videos at the same size that Facebook and Instagram accepts. The app has other glitches like not being able to tag people/pages. When we I post multiple photos on Facebook it duplicates the caption for every photo. These issues have been around for year. Get it together.
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    By Nate 1993Jun 29,2019
    Several members of my team use Social Studio for monitoring our business pages. Unfortunately, many times when one person takes action (such as hiding comments), the next persons dashboard does not indicate that this action was taken (a hidden post still appears). Overall the app is a bit clunky and not easy to use. The desktop version works well—the app, not so much.