No wonder Samsung is giving up ok their efforts to launch and support their own mobile operating system as their software is consistently useless! What should be an easy way to upload simple content to my business display is useless. It does not upload images from my library (not even their own ‘themes’) despite permissions and I can not create a template! Finally it freezes and I need to close and restart. Not only is the app useless, but worse, it deceives buyers into purchasing Samsung displays with the promise of an easy content upload solution. That is misleading to say the least and therefore the 4 displays I bought are being returned!

Update- the app now works under iOS 14. Still limitations you can not add a slide to a slide show that used a Samsung template. Also you cannot combine a “with my own content” slide with a Samsung template in a slide show. You can however add more slides to a “with my own content” slide show. This app is only three months old. When Installed on iPhone X the app would crash when trying to edit the image in a template. When installed on an iPad (which the app is only sized for an iPhone) I was able to edit the image. However, when trying to view all the app was slow and would not show images. The lack of documentation on the app to know if there are any limitations is also not helpful. Since the tv’s are also new this year, hopefully Samsung is just behind on development and not trying to sell off old stock or force you to buy a Samsung device to use with these tv’s.

Its a great concept for a small business but its still a concept and not real. Nothing works as advertised, the app has not been updated so it doesn’t function half the time. Tv keeps freezing once you send the data. I will keep playing with it and try but been 24hrs with it and not happy

Integrator review: needs an iPad version. A lot of customers use an iPad for editing graphics and displaying on the screens. It’s nearly impossible to use an iPhone to edit any of the prebuilt templates, so users are forced to build their own and then use timers to change the menus. An iPad version would help sell these displays. Also needs remote/cloud upload support either as “watch folder for content” or integration with a 3rd party for remote upload to displays.

You would expect such an excellent idea to be brought to the next level. The app is a joke. Even the basis many items, like picking a template, don't work. I am glad I checked the app before I got a tv. Very disappointed ?