Based on the user reviews of Zoho Docs on the App Store, here are three pros and three cons: **Pros:** 1. **Easy to use and intuitive**: Simplifies document editing with a user-friendly interface and minimal learning curve. 2. **Collaboration made easy**: Seamless real-time collaboration features make it effortless to work with others on documents. 3. **Affordable pricing**: Offers a cost-effective solution for individuals and teams alike, with no hidden fees. **Cons:** 1. **Limited formatting options**: Some users find the formatting options limited, which can be frustrating for design-heavy documents. 2. **Occasional glitches and bugs**: Some reviewers report encountering minor issues with the app, such as freezing or formatting errors. 3. **Spotty customer support**: A few users mention disappointing experiences with Zoho's customer support, citing long response times or unhelpful responses.